At Transitional Wellness Center LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you communicate with us via email, SMS, or other methods, in accordance with the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and other applicable privacy laws.
Personal Information: We may collect your contact information, such as phone numbers, email addresses, and relevant personal health information to provide our services and communicate effectively with you.
Usage: Your information will be used exclusively for purposes related to your healthcare and the services we provide, including but not limited to:
We will not use your personal information for any other purpose without your explicit consent.
Legal Basis for Processing (GDPR): Under GDPR, we process your personal data based on the following lawful bases:
Encryption: All communications, whether via SMS, email, or other channels, are encrypted to protect your data. This includes any transmission of personal health information.
Access Control: Only authorized personnel have access to your personal information. We maintain strict controls to ensure that your data is protected and handled securely.
Data Retention: We retain personal data for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law, whichever is longer. Once your data is no longer needed, it will be securely deleted or anonymized.
Collection of Information for SMS: When you provide your phone number to Transitional Wellness Center LLC, you consent to receive SMS communications from us. This includes, but is not limited to, appointment reminders, health updates, and follow-up care instructions. SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.
Consent Requirements (RingCentral’s TCR Compliance): We strictly adhere to The Campaign Registry (TCR) requirements as part of SMS compliance:
Opt-Out: You can opt out of receiving communications from us at any time. To stop receiving SMS, reply "STOP" to any message. To unsubscribe from email communications, click the "Unsubscribe" link in the email or contact us directly.
Access, Correction, and Deletion: Under GDPR, you have the right to access, correct, or request the deletion of your personal information at any time. You also have the right to restrict or object to processing, or to request data portability (transfer of your data to another organization). To exercise these rights, please contact us.
Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
Complaints: If you feel that your rights under GDPR have been violated, you may lodge a complaint with your local data protection authority.
Third Parties: We do not share your personal information with third parties without your explicit consent, except when required by law or for purposes directly related to your care, such as coordination with healthcare providers or business partners acting on our behalf, under strict data protection agreements.
International Transfers (GDPR): If we transfer your personal data outside the European Economic Area (EEA), we will ensure that it is protected with appropriate safeguards, such as standard contractual clauses, to comply with GDPR requirements.
Compliance: We comply with all applicable HIPAA regulations, GDPR, and other privacy laws to ensure the confidentiality, integrity, and security of your personal information.
By opting in to receive communications from Transitional Wellness Center LLC via SMS, email, or other channels, you agree to the terms outlined in this Privacy Policy. You authorize us to contact you using automated systems or other technology, as applicable, at the phone number or email address you provided.
If you have any questions or concerns about this Privacy Policy, GDPR compliance, or your privacy rights, please contact us via email at support@transitionalwellnesscenterllc.com.
By using our services and opting in to receive communications, you consent to the terms outlined in this policy.
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MEDICAL DISCLAIMER
The following disclaimer is made regarding this website on behalf of Transitional Wellness Center. This website is intended for general, informational purposes only, and should not under any circumstances be mistaken for either general medical advice or medical advice specific to any individual(s), couple(s), or other groups.
Viewing information on this website, or obtaining information through this website, is no substitute for actual, in-person, in-depth consultation(s) with your own, licensed medical provider. The use of this website and its contents is at the sole risk and discretion of you, the individual online visitor(s). Transitional Wellness Center has made every reasonable effort to ensure that the information contained in, and posted on, this website is accurate and current, and makes no legal warranty, guarantee, or representation as to its accuracy, real or implied, and thus assumes no liability or responsibility for any errors or inaccuracies that may occur herein. Transitional Wellness Center further assumes no liability or responsibility for any direct or indirect damages or expenses of any kind that may arise, directly or indirectly, through the use of this website.
